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Point of Sale (POS)

The Point of Sale (POS) module enables businesses to process retail transactions quickly and efficiently. It supports sales billing, multiple payment methods, barcode scanning, shift management, invoice printing, and payment reconciliation from a single interface.

A typical POS workflow begins with opening a POS shift, creating sales invoices, collecting payments, and finally closing the shift after reconciling all transactions.

Tip

Always open a POS Shift before processing sales. This ensures opening balances, payments, and cash reconciliation are recorded accurately.

POS Workflow

  1. Open a POS Shift.
  2. Add products to the cart.
  3. Create a POS Invoice.
  4. Collect payment.
  5. Print the invoice (optional).
  6. Close the POS Shift after reconciliation.

Open a POS Shift

Before processing sales, create a new POS Shift to record the opening cash balance and enable payment tracking throughout the shift.

Steps

  1. Open the POS Shift screen.
  2. Enter the quantity of each currency denomination.
  3. The system automatically calculates the total opening cash.
  4. Enter opening balances for additional payment methods such as Card, UPI, or Wallet if required.
  5. Verify the values and click Submit.

Note

After submission, the POS Shift is marked as open and the opening date and time are recorded automatically.

Create a POS Invoice

Once the POS Shift is open, you can begin billing customers using the POS interface.

Steps

  1. Select the customer.
  2. Add items to the cart by clicking products or scanning their barcode.
  3. Adjust item quantities if required.
  4. Modify item prices or apply discounts (if enabled in POS Settings).
  5. Review the total quantity and grand total.
  6. Click Pay.
  7. Select a payment method.
  8. Submit the invoice to complete the sale.
  9. Select Pay & Print to print the invoice immediately.

Adding Items

Products can be added to the cart using either barcode scanning or manual selection.

Available Methods

  • Scan or enter the barcode.
  • Search for an item by name.
  • Select products directly from the item list.

Filter by Item Group

Use the Item Group filter to display only products belonging to a selected category, making it easier to locate items.

Managing Cart Items

  • Expand an item to modify its quantity.
  • Enter the quantity manually or use the increase/decrease controls.
  • Remove products using the delete button beside the item.

Additional POS Features

The POS interface includes several productivity features for retail operations.

Feature Description
Grid View Displays products in a visual grid with images.
Sales Invoice List Opens the list of Sales Invoices.
Loyalty Program View and redeem customer loyalty points.
Coupon Code Apply available coupon codes.
Price List Apply available price lists to the transaction.
Item Enquiry Record and manage customer enquiries related to products.

Cart Actions

The cart summary provides important information and quick actions during billing.

Action Description
Total Quantity Total number of items in the cart.
Item Discounts Discounts applied to individual products.
Grand Total Final payable amount including taxes and discounts.
Save Saves the transaction as a Draft Invoice.
Cancel Clears the cart and starts a new transaction.
Held View saved and submitted invoices.
Return Open previous return invoices and reload their items.
Pay Proceed to the payment screen.

Note

Both the Held and Return sections include a search option to quickly locate invoices by invoice number.

Payment Workflow

After reviewing the cart, click Pay to complete the transaction.

Payment Process

  1. Click Pay.
  2. Select a payment method such as Cash, Bank, or Transfer.
  3. Verify the payable amount.
  4. Complete the payment.

Available Payment Actions

Action Description
Submit Submits the invoice and stores it under Held > Submitted.
Cancel Closes the payment screen without completing the payment.
Pay Completes payment and generates the invoice.
Pay & Print Completes payment, generates the invoice, and prints it immediately.

Close a POS Shift

When business operations for the shift are complete, close the POS Shift to reconcile payments and record final cash balances.

Closing Cash

  • Enter the quantity of each cash denomination.
  • The system calculates the total closing cash automatically.
  • Any difference between the expected and actual cash is displayed.

Closing Amounts

The reconciliation table displays the following information for every payment method:

  • Opening Amount
  • Expected Amount
  • Closing Amount
  • Difference Amount

This helps identify shortages or excess cash before completing the shift.

Tip

Click Submit to validate all closing amounts, record the closing date and time, and complete the reconciliation for the POS Shift.

Related Features

Related Features

  • POS Shift
  • Sales Invoice
  • Loyalty Program
  • Coupon Code
  • Price List
  • Item Enquiry

Best Practices

  • Always begin sales by opening a POS Shift.
  • Use barcode scanning to speed up billing.
  • Verify payment amounts before submitting invoices.
  • Save unfinished transactions using the Held feature.
  • Reconcile all payment methods before closing the POS Shift.
  • Review any cash differences before submitting the closing shift.
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