Loan Lead
Loan Lead is the initial borrower enquiry record used before creating a formal loan application. It captures essential borrower information such as applicant details, contact information, requested loan amount, preferred loan product, and proposed tenure.
Loan Lead helps lending teams manage incoming enquiries, perform initial qualification, and prepare eligible borrowers for the loan application process.
Did You Know?
Loan Leads can carry important borrower details forward when converted into a Loan Application, reducing repeated data entry during the origination process.
Accessing Loan Lead
Loan Leads can be managed from the Lending workspace:
Home > Lending > Loan Origination > Loan LeadPrerequisites
Before creating a Loan Lead, ensure the following are available:
- Loan Product master
- Basic applicant contact details
Creating a Loan Lead
Follow these steps to create a new Loan Lead:
- Open the Loan Lead List and click Add Loan Lead.
- Select the Applicant Type.
- Enter applicant details such as Applicant Name, Email, Mobile Number, Loan Product, and Loan Amount.
- Enter Proposed Tenure and other required profile information.
- Save and Submit the Loan Lead.
Applicant Types
Loan Lead supports different applicant categories with specific information requirements.
| Applicant Type | Details Captured |
|---|---|
| Individual | Date of Birth is captured and applicant age is calculated. |
| Business | Company Name can be recorded for business applicants. |
Contact and Verification Readiness
Loan Lead includes contact references and verification-related fields that help teams track borrower readiness before moving ahead with the application process.
These details support activities such as:
- Tracking mobile and email verification status.
- Maintaining borrower contact information.
- Preparing leads for further qualification steps.
Loan Lead Qualification
Loan Leads can move through defined qualification stages using Lending workflows. Teams can validate borrower information, perform eligibility checks, and decide whether the lead should proceed further.
| Stage | Purpose |
|---|---|
| Incoming | Captures newly received borrower enquiries. |
| Scrubbing | Checks whether borrower information is complete and usable. |
| Pre-Qualification | Runs initial eligibility validations. |
| Qualified | Moves eligible leads toward loan application creation. |
| Rejected | Marks leads that do not meet required criteria. |
Convert Loan Lead to Loan Application
Once a Loan Lead is qualified, it can be converted into a Loan Application. The system carries forward key information from the lead, including:
- Applicant contact details.
- Selected loan product.
- Requested loan amount.
- Proposed tenure.
Note
Keeping Loan Lead information complete and accurate helps improve the quality of downstream loan applications and verification processes.
Use Cases
Loan Lead can be used for:
- Capturing borrower enquiries from different channels.
- Managing early-stage loan opportunities.
- Performing borrower qualification before application creation.
- Maintaining a structured loan origination pipeline.
- Reducing duplicate data entry during loan processing.
Best Practices
- Maintain accurate applicant contact details.
- Select the correct Loan Product during lead creation.
- Complete verification details before qualification.
- Use workflow stages to maintain a consistent lead review process.
- Convert only qualified leads into Loan Applications.
