Reliability on Frappe Cloud
Frappe Cloud is designed with reliability in mind, combining resilient infrastructure, automated operations, continuous monitoring, and disaster recovery capabilities to keep applications available and secure. Multiple safeguards work together to minimize downtime and ensure business continuity.
Overview
Reliability on Frappe Cloud is achieved through dependable infrastructure, high availability practices, automated deployments, regular backups, proactive monitoring, and scalable capacity planning.
Infrastructure & Operations
Frappe Cloud runs on established cloud providers such as AWS and Oracle Cloud Infrastructure (OCI), providing a stable foundation for hosting applications.
- Hosted on trusted cloud infrastructure providers.
- Continuous monitoring of platform services by Frappe engineers.
- Incident tracking with root-cause analysis to prevent recurring issues.
- 24×7 response for critical infrastructure incidents.
High Availability
Frappe Cloud continuously monitors infrastructure health to detect and resolve issues before they significantly impact users.
- Proactive infrastructure monitoring.
- Operational alerts for early issue detection.
- Resource health monitoring across the platform.
Overall, Frappe Cloud maintains a best-effort uptime of 99.9%.
Reliable Deployments & Upgrades
Deployment workflows are automated and standardized to reduce manual errors while keeping application downtime to a minimum.
- Automated deployment processes.
- Zero or near-zero downtime for most deployments.
- Scheduled upgrades during non-business hours when required.
- Automatic backups before upgrades and migrations.
- Rollback mechanisms to restore a previous working state if needed.
Backup & Disaster Recovery
Regular backups and recovery mechanisms help protect business data and simplify disaster recovery.
- Automatic daily site backups.
- Automatic server snapshots.
- Configurable backup schedules and retention policies.
- Off-site backup support on eligible plans.
- Downloadable backup files for additional protection.
- Separate storage of server snapshots for disaster recovery scenarios.
Recovery & Failover
Recovery mechanisms are designed to restore services quickly following unexpected failures.
- Automated recovery workflows.
- Restoration from recent backups when required.
- Fallback mechanisms to reduce downtime.
- Disaster recovery procedures focused on minimizing recovery time and data loss.
Observability & Monitoring
Built-in monitoring tools provide visibility into infrastructure health and application resource usage.
- Real-time monitoring of resource utilization.
- Storage usage and performance tracking.
- Threshold-based alerts for resource limits.
- Developer diagnostics for troubleshooting.
Capacity Planning
Usage analytics help organizations anticipate future infrastructure requirements and scale proactively.
- Resource utilization analytics.
- Growth trend monitoring.
- Threshold-based scaling alerts.
- Visibility into long-term usage patterns.
Key Benefit
With proactive monitoring, automated recovery, dependable backups, and scalable infrastructure, Frappe Cloud helps organizations maintain application availability while reducing operational risk and simplifying infrastructure management.
Learn More
Watch the following video to learn more about the reliability features and operational practices used by Frappe Cloud.
