Server Snapshots

A Server Snapshot is a point-in-time copy of your server’s disks. Snapshots can be used to recover site data or create a new server when needed, making them an important part of your disaster recovery strategy.

Snapshot Pricing

Manual snapshots are billed based on the amount of storage they consume.

• ₹6.5 per GB per month
• USD 0.08 per GB per month

Automatic Snapshot Policy

Frappe Cloud automatically creates server snapshots every 24 hours and 48 hours.

• These automated snapshots are free of charge.
• They are automatically deleted after 48 hours.

View Snapshots

1. Open your Server Overview.
2. Navigate to the Snapshots tab.
3. View all available snapshots along with their status, size, creation time, and recovery information.

Create a Snapshot

You can create a snapshot at any time directly from the Server Overview page.

1. Click the New Snapshot button.
2. Select the snapshot type.
3. Submit the request.

Snapshot Types

• Consistent Snapshot – Stops Docker and MariaDB, flushes disk writes, and then creates the snapshot. This provides the most reliable recovery but causes approximately 2–5 minutes of downtime.
• Inconsistent Snapshot – Creates the snapshot without stopping running services. This avoids downtime, although recovery may occasionally require additional manual steps.

View Snapshot Details

Each snapshot includes useful information such as:

• Snapshot size
• Creation date and time
• Current status
• List of recoverable sites

Recover Site Data

Snapshots can be used to recover site backups without affecting your currently deployed sites.

1. Open the required snapshot.
2. Click Recover Sites.
3. Select the sites you want to recover.
4. Submit the recovery request.

Once the recovery process finishes:

• You will receive an email notification.
• Database and file backups become available for download.
• Recovered backup files remain available for 24 hours.

Lock or Unlock a Snapshot

To prevent accidental deletion, manually created snapshots can be locked.

• Lock Snapshot – Prevents the snapshot from being deleted.
• Unlock Snapshot – Allows the snapshot to be deleted again.

Delete a Snapshot

If a snapshot is no longer required, you can permanently delete it.

1. Select the snapshot.
2. Choose Delete Snapshot.
3. Confirm the deletion.

Once deleted, any storage charges associated with that snapshot stop immediately.

Archived Server Snapshots

Snapshots remain accessible even after a server has been archived.

Open the Snapshots section from the sidebar to view snapshots belonging to both active and archived servers.

Supported Cloud Providers

Frappe Cloud currently supports server snapshots on the following cloud providers:

• AWS
• Oracle Cloud Infrastructure (OCI)
• Hetzner