Billing & Payment Methods
Your Frappe Cloud account balance is calculated throughout the calendar month based on your active sites and resource usage. For customers in India, applicable GST is added to the final invoice.
Billing Cycle
Frappe Cloud automatically generates your invoice and charges your default payment method on the last day of every month.
View Current Month’s Usage
You can monitor your estimated charges at any time from the Billing section of your dashboard.
- Open your Frappe Cloud Dashboard.
- Select Billing from the left navigation menu.
- View the Current Month’s Usage amount.
The displayed amount is updated daily based on the number of active sites and their associated resource usage.
Tip
Review your usage regularly to estimate your monthly invoice before the billing cycle ends.
Manage Payment Cards
You can securely add and manage your payment cards from the Billing page.
- Go to Billing.
- Open the Payment Methods section.
- Click Add Card.
- Enter your billing address and card details.
- Save the card.
The newly added card automatically becomes your default payment method for future invoices.
UPI Autopay (Available only for customers in India)
UPI Autopay allows you to authorize recurring monthly payments using your UPI ID. Once the mandate is created, your monthly invoices are paid automatically without requiring manual intervention.
Set Up UPI Autopay
- Navigate to Billing → Mode of Payment.
- Select UPI Autopay.
- Click Setup Autopay.
- Complete the authorization in your preferred UPI application.
- A one-time ₹1 verification charge is processed to create the mandate.
After successful authorization, future monthly invoices will be automatically debited from your linked UPI account.
How Auto-Debit Works
- You receive an SMS notification before each monthly debit.
- The payment is automatically deducted approximately 25 hours after the notification is sent.
Important Information
- UPI Autopay mandates support a maximum limit of ₹1,00,000.
- This payment method is recommended if your monthly invoice remains below this limit.
- If your invoice exceeds the approved mandate amount, automatic payment will not be attempted.
- In such cases, Frappe Cloud sends an email requesting you to either create a higher-value mandate or complete the payment manually.
- You can cancel your UPI mandate anytime from Billing → UPI Autopay and switch to another payment method.
Important
Ensure your default payment method remains valid and has sufficient funds before the monthly billing date to avoid payment failures or service interruptions.
