Employee Group in Frappe HR: Grouping Employees & Service Levels
An Employee Group is a grouping of employees based on some shared attribute such as Designation, Grade, or Branch or simply a hand-picked set of people you want to treat as one unit. Where a Grade categorises by level, an Employee Group is more flexible: you decide who belongs in it.
You will find it under Home > Human Resources > Employee > Employee Group.
BEFORE YOU START
It is advisable to create your Employees first, since you build a group by adding existing employee records to it.
How to create an Employee Group
- Go to the Employee Group list and click New.
- Enter the Name of the group.
- Select and add each Employee ID to the group, the Employee Name is fetched automatically for each one.
- Save.
That builds your group. Because the members are explicit employee records, you always know exactly who is in it.
Using a group for Service Level Agreements
One practical use of an Employee Group is in Service Level Agreements (SLAs). An Employee Group can be added to the Service Level Agreement document, where you can specify the service level that applies to that particular group handy when a defined team is responsible for meeting certain response or resolution standards.
TIP
Use Employee Groups for sets of people that do not map neatly to a department or grade a cross-functional project team, a support pod, or a committee. It gives you a clean, named handle for that collection of employees without forcing them into the formal org structure.
Related Topics
- Employment Type
- Branch
- Department
- Designation
- Employee Grade
SUMMARY
An Employee Group is a flexible grouping of employees, based on a shared attribute or simply a chosen set of people. Create your employees first, then make a group by giving it a name and adding employee IDs (names fetch automatically). Groups can be attached to Service Level Agreements to define service levels for a team, and are useful for collections of people that do not fit neatly into a department or grade.
