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Quotation

A Quotation is a formal estimate of price shared with a customer or lead before confirming a sale.

It is also known as a Proposal, Estimate, or Pro Forma Invoice depending on business context.

SUMMARY

A Quotation defines what you are selling, at what price, and under what conditions before the customer confirms the order. It is the first formal step in the sales cycle.

1. Where to Access Quotation

Go to:

Home > Selling > Sales > Quotation

2. What a Quotation Contains

A quotation includes important sales information such as:

Customer / Lead details
Items and quantities
Rates and pricing rules
Taxes and charges
Shipping and delivery terms
Validity period
Additional conditions

TIP: Adding product images in quotations improves clarity and increases conversion chances.

3. Prerequisites

Before creating a quotation, ensure:

Customer or Lead is created
Items are available in Item Master

4. How to Create a Quotation

  1. Go to Quotation list and click New.
  2. Select Quotation To (Customer or Lead).
  3. Enter customer/lead details.
  4. Set Valid Till Date.
  5. Select Order Type (Sales / Maintenance / Shopping Cart).
  6. Add items and quantities (rates auto-fetched).
  7. Add taxes and charges if required.
  8. Click Save.

5. Key Sections in Quotation

5.1 Address & Contact

Billing Address → Customer Address
Shipping Address → Delivery Location
Contact Person → Communication reference
Territory → Customer region

5.2 Currency & Price List

You can configure:

Currency of transaction
Price List for item rates
– Option to ignore pricing rules if required

5.3 Items Table

Each item includes:

– Auto-fetched item details and price
– Quantity and rate
– Discount and margin
– Warehouse and stock info

5.4 Alternative Items

You can mark items as Is Alternative to offer options.

NOTE: Alternative items are only selected when converting a Quotation into a Sales Order.

5.5 Taxes & Charges

You can:

– Apply Tax Templates
– Add manual taxes
– View tax breakup

5.6 Additional Discount

You can apply global discounts:

– Before tax (Net Total)
– After tax (Grand Total)
– Percentage or fixed amount

5.7 Payment Terms

Supports split payments like:

– Advance payment
– Partial payment
– Final payment

5.8 Terms & Conditions

Used to define:

– Payment rules
– Delivery conditions
– Warranty terms
– Legal agreements

5.9 Print Settings

– Use company letterhead
– Set print headings (Proposal / Proforma Invoice)
– Group similar items

6. Submitting Quotation

A Quotation is a submittable document.

Once submitted:

– It becomes permanent
– Cannot be edited freely
– Can be converted into Sales Order
– Can be marked as Lost if deal fails

7. Alternative Selection Flow

If alternatives exist:

– System asks user to select items
– Only selected items move to Sales Order
– Non-selected items are ignored

SUMMARY

Quotation is the first formal sales document that defines pricing, items, and conditions before order confirmation. It acts as the foundation of the entire sales process in ERPNext.

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