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Milestone Tracking

Introduced in Version 12, Milestone Tracking automatically records key stages in the lifecycle of a document. Each time the tracked stage changes, ERPNext creates a Milestone record that can be used for reporting, analysis, and performance tracking.

1. Overview

Milestone Tracking monitors changes in a selected field, such as the Status of an Issue or the Stage of a Lead. Every time the tracked field changes, ERPNext creates a corresponding Milestone entry.

Milestone Tracker defines how milestones are recorded, while individual milestone records are stored in the Milestone document.

2. How to Create a Milestone Tracker

  1. Create a new Milestone Tracker.
  2. Select the Document Type to monitor.
  3. Select the field that represents the document’s stages or status.
  4. Save the tracker.

The tracked field can be either a Link field or a Select field.

3. Milestone Creation

Once the tracker is configured, ERPNext automatically creates a new Milestone record whenever the selected stage field changes.

For example, if the tracked document is Issue and the monitored field is Status, every status update generates a new milestone.

Milestones are also displayed in the timeline of the corresponding document, providing a chronological record of stage changes.

Milestone Tracking works independently of document Version history.

4. Features

Reporting

Milestones provide structured data for analyzing business processes. Reports can be created to measure how frequently specific milestones are reached within a selected time period.

For example, tracking the Qualification stage of Leads allows businesses to analyze lead qualification trends over time.

Dashboard Integration

Milestones can be used as the data source for dashboards. Filtering dashboards by specific milestone values makes it easier to monitor process trends and operational performance.

Energy Points Integration

Milestones can be linked with Energy Point Rules to automatically reward users when they reach predefined stages, encouraging timely completion of important activities.

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