Email Dropbox
Email Dropbox is a feature that automatically links incoming emails to relevant ERPNext records.
Email Dropbox assigns a unique email address to each record so emails can be directly attached to it.
What is Email Dropbox?
Email Dropbox allows each document in ERPNext (Lead, Customer, Supplier, etc.) to have a unique email address.
When emails are sent or forwarded to this address, they are automatically attached to the corresponding record.
Enabling Email Dropbox
- Go to Email Account settings.
- Enable the option “Enable Email Dropbox”.
- Save the settings.
Once enabled, every record will display a unique email address for easy email linking.
How to Use Email Dropbox
- Open any record such as a Lead, Customer, or Supplier.
- Copy the unique email address shown in the record.
- Paste it into To, CC, or BCC fields while sending an email.
- Send the email normally.
Email in Timeline
Once the email is received, it is automatically attached to the related record.
The email will appear in the Timeline section of that document for reference.
This ensures all communication history is centralized within the ERPNext record.
Related Topics
- Email Domain
- Email Account
- Email Inbox